Call Recording Software and Hardware
Ensure you have the right facts – review the actual conversation!
iPECS IP Call Recording (IPCR) is a call recording and monitoring solution tightly integrated with iPECS Call Servers optimized for small and medium sized offices and contact centers. IPCR is designed as a simple and cost effective solution, while it delivers powerful value added features. iPECS IPCR can meet the needs of robust call recording to ensure regulatory compliance and quality management.
Features
IPECs IPCR also supports the following features:
Single Server for recording all terminals
Remote Call Recording
Distributed recording
Encryption enabled Recording
Conference recording
Real time monitoring and recording
Search and Play recordings
Intuitive display and Statistics and more.
CALL REPORTING
CALL RECORDING SOFTWARE
CALL CENTRE SOFTWARE
COST MANAGEMENT SOFTWARE
Line Reduction Audit
